Encode | Resources - for Intelligent Operations Management

Use AI-enabled technology to intelligently distribute work to teams, or individuals based on priority, location, availability, brand knowledge, skill requirements and any other custom attribute, or manually assign tasks to team members with the drag-and-drop interface.

Along with a new drag and drop Scheduler View to manually allocate tasks to resources, the Resource Scheduler is the first service within the new Encode AI Engine which uses state of the art AI scheduling algorithms in conjunction with machine learning algorithms to get recommendations on the right task allocation to the right resource. The resource scheduler finds the most suitable schedule of tasks from a pool of uncompleted tasks.

The Encode AI Engine is designed as a Machine Learning as a Service feature (MLaaS) and can be suited to individual customer needs. Therefore not only can the AI Engine recognize patterns in allocating previous tasks to a specific resource but it will also recognize future planning of tasks to a resource with regular, automatic updates to the AI training models.

 

Encode AI Engine - available soon!

The Encode AI Engine is developed by our Special Projects Division which specialises in solving real-world problems through human-centric automation. If you would like to further discuss the capabilities of “Encode | Resources” and how it could be implemented in your business, please contact the team by clicking here and they will be in touch.

Our new Resources Add-on will be in a new release to arrive soon.

 

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