Encode Privacy Policy, Encode homepage

This site does not automatically gather any personal information from you unless you provide it to Encode voluntarily through contacting us via e-mail, or through you completing and submitting an online form.

Personal information (such as name, e-mail, address, phone number) obtained from users of this site is collected, managed, used and disclosed by Encode pursuant to the EU GDPR. This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected, and that you have a right of access to the information, and at any time can request for the data to be deleted.

If you should choose to provide us with personal information - as in an e-mail or by filling out a form and submitting to us through the site - we will use that information to respond to your message and to help us get the information you have requested. Encode does not collect personal information for sharing with other parties.
Cookies of a technical character are used on the Encode website only if strictly necessary for the provision of the web service. These include preference cookies, session cookies, etc.

Statistical (anonymized) third-party cookies are in use, via google analytics, they are used for a demographic mapping of our visitors and their preferences . The cookies will never collect any personal data like name, email or phone numbers.

  • For GDPR related issues and handling of personal data, please contact the Encode infoSec & compliance team by mail : gdpr@encode.dk

Encode Privacy Policy, Encode systems

The information we gather from users allows them to set up a user account that can be used to manage or work in the Encode system. In connection with Encode, we request and display some personal information to other users of the Encode system, which allows users to identify each other in workflows or similar. We collect the following types of information from our users.


What information we collect

1. Personal Information You Provide to Us
In general, the types of Personal Information collected includes your name and e-mail address. The Personal Information you provide is used for system authentication purposes only. If other personal information is collected it should be outlined in the system owner’s custom privacy policy, as Encode systems can be customized for various purposes.

2. Personal Information Collected Automatically
We receive and store certain types of information whenever you login to the Encode system. Encode automatically receives and records information on our server logs from your browser including your operating system version, unique device identifiers, including browser type, IP address, Encode cookie information, and the page you requested. We also record the details of your transactions on the Encode system.
Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our site and its components. This type of aggregate data enables us to figure out how often users use parts of the Encode system so that we can make Encode appealing and performant to as many users as possible and improve those services.

3. E-mail Communications
We may respond by mail directly to end users, if problems are reported via the Encode system.


4. Browser Cookies
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited, and by how many users. Encode cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what your login name, name or email address is.
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We recommend that cookies be enabled for you to take advantage of the services we offer in the Encode system.

5. Third Party Service Providers
We engage with certain third parties (for example, web hosting services, maintenance services and data collection services). These third parties may have access to some of your Personally Identifiable Information and/or your activity on our systems, but only to the extent necessary to perform these functions and provide such services, and Encode requires such third parties to maintain the privacy and security of your Personally Identifiable Information in accordance with this Privacy Policy and the GDPR.

How we use information we collect

We use the information we collect from the Encode system to maintain and secure the system in order to protect the Encode system and our users.

When you contact Encode, we may keep a record of your communication to help solve any issues you might be facing and reporting. We may use your email address to inform you about our services, such as letting you know about upcoming changes, upgrades or improvements.
We use information collected from cookies and other technologies to improve or enhance the system experience and the overall quality of our services.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

We will use information as required by law and according to the GDPR.
Encode can process personal information on our servers in many countries, but always within the EU. However, we may process your personal information on a server located outside the country where you live.

  • For GDPR related issues and handling of personal data, please contact the Encode infoSec & compliance team by mail : gdpr@encode.dk