Motivational user onboarding done effectively

When training lives within your Encode application, users don’t need to go searching for help. The right help content finds them when they need it, wherever they are.

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use case

What can Encode Engage do for you?

With Encode Engage, you can embed contextual guidance and adaptable in-app training. After some training, you can build the guides yourself or Encode’s Professional Services team can build the guides in collaboration with you so it fits your brand.

Easily update workflows
Highlight new capabilities
Measure adoption

The in-app training is simply more efficient and cost-effective than virtual classroom training. And it’s fair to say that the user adoption journey just got faster.

Stuart Lynch
Product Director, Encode

Solve the problem with Encode Engage

What is the challenge?

Users lack confidence that they are using the new system correctly, they can fall back to old, manual methods, or create costly errors.

What is the solution?

Embed contextual guidance and training in your application so new users can onboard quickly, and existing users can easily adapt as your platform evolves.

What is the outcome?

A cohesive in-app experience for user training and driving usage of Encode for better ROI. This can lead up to a 50% improvement in
onboarding time and effort.

Showing the Encode dashboard
features

Ensure successful Change Management

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We provide in-app guidance, so you can put the necessary information where your users need it
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We ensure training is applicable to users role to avoid disengagement
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We monitor adoption and adherence to the new processes to avoid users lack confidence
Features

Compliance and Error Reduction

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Proactive interventions and at a glance helper guides ensure that users do it right the first time
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Raise awareness of policies and procedures
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Enforcement and proactive interventions
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features

Support User Training Everywhere

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Distribute the right training content to the right people, wherever they are
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Have onboarding processes configured to your brand
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Create very granular guides for the onboarding processes

Discover more related content

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Partnership with Pendo

Read why we teamed up with Pendo to provide companies with structured onboarding processes that are intuitive, easy to follow, and motivational.

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The case of STARK

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demo

Request a demo

Let us show you how you can use Encode Engage and embed contextual guidance and adaptable in-app training.

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Ready to get started?

Our in-house experts can walk you through everything you need to know.

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